Terms and Conditions | Boardertown - Free Freight / 90 Day Returns

Terms & Conditions

While Boardertown works hard to ensure that all the information provided on Boardertown.co.nz is correct we cannot guarantee it. Boardertown cannot be held liable for incorrect information or any cost that arises as a result from the use of any such information. Boardertown reserves the right to decline a sale where a pricing error has been made. Boardertown uses a live stock system to ensure our stock is accurate. Where an item is sold out or becomes unavailable for whatever reason Boardertown will do it’s best to provide the same item. If that is not possible Boardertown is happy to exchange the purchase to another item or provide a refund.

Boardertown Loyalty Program

bTeam Loyalty Points are earned on every full priced purchase in-store and online using a valid bTeam member account. Sale items and some exclusions apply**. For every NZD$500 spent** customers will receive a NZD$50 voucher. bTeam Loyalty Points are earned on full priced (non-discounted) purchases only. Discounted items will not contribute to the bTeam Loyalty Points. bTeam Rewards Vouchers are valid for 12 months from date of issue. Loyalty Points are not transferable and will only be issued at the time of purchase. Loyalty Points are issued at the discretion of Boardertown and may be removed where purchases don't meet the above criteria. Boardertown reserves the right to alter the Loyalty Program at their discretion.

*Loyalty Points are only issued on purchases made in New Zealand Dollars (NZD). Loyalty rewards are only redeemable on purchases made in New Zealand Dollars (NZD).

**Evolve skateboards and accessories excluded from the Boardertown Loyalty Program. When purchasing Evolve products, no loyalty points will be issued.

Payment Methods

Boardertown accepts the following payment forms:

Visa
Mastercard
American Express
Direct Debit (Bank Deposit)
Laybuy
Afterpay
Humm
Q Card

Payment Processing

Payments are processed through the secure DPS Payment Express system. No credit card information is stored by us and we are PCI compliant. Payments must be received prior to orders being shipped

International Orders

Any local duties or taxes are the responsibility of the customer. If you are unsure, please contact your local customs office.

When a refund is given for any reason, Boardertown will refund the purchase price of the goods. Boardertown is not responsible for any fees incurred by the customers bank.

Purchasing online with Q Card

You can now use your Q Card to make online purchases at boardertown.co.nz* and receive at least 3 months no payments and no interest (Payment Holiday) on your purchase.

On promotional days (as advertised from time to time) you could get an extended Payment Holiday period. Click here for current offer terms and conditions.

To use Q Card online simply select 'Credit Card' as your payment type when you check-out, enter your Q Card number, expiry date and CVV number. (Your CVV number is a 3 digit number displayed on the back on your Q Card).

What is Q Card?

Q Card is the ideal shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays^ at thousands of stores nationwide.
To find out more about Q Card, or to apply online, please visit qcard.co.nz.

* Purchases from boardertown.co.nz will be on your Q EFTPOS Plan.

^ Information about Q Card: A minimum purchase amount may be required. Account fees may apply. Available on Flexi Payment, Fixed Installment or EFTPOS Plans. For interest free only deals, monthly payments may be required throughout interest free period. Q Card Standard Interest Rate applies to any outstanding balance at end of payment holiday or interest free period. Q Card lending criteria, fees, terms and conditions apply.

Receipts/Invoices

All receipts, invoices and statements will be from Boardertown Ltd.

Boardertown Ltd. is a New Zealand registered company.